Privacy Policy

This Privacy Policy explains how Referrals collects, uses, stores and protects personal data when you use our website and platform at referrals.ie.

Referrals is a platform that enables users to share business referrals with each other. In doing so, we process personal data relating to our users and to people who are submitted as referrals.

For the purposes of this Privacy Policy, “Referrals”, “we”, “us” and “our” refer to the operator of referrals.ie.

1. Who we are

The data controller for the personal data processed through this website and platform is:

Referrals
Website: https://referrals.ie
Email: admin@referrals.ie
Address: 1 Rathmines Rd Upper, D06 Y5P5, Dublin 6, Ireland

If you have any questions about this Privacy Policy or about how we process personal data, you can contact us at admin@referrals.ie.

2. Personal data we collect

We collect and process the following categories of personal data.

User account information

When you register for or use Referrals, we may collect:

• Name
• Email address
• Login/account details
• Any other information you provide when using the platform

Referral information

Users of the platform may submit details of people or businesses they wish to refer. This may include:

• Name
• Email address
• Postal address
• Phone number
• Information relating to the referral or business opportunity

The person being referred may not always have provided their information to us directly. In those cases, the information is provided by a user of the Referrals platform.

Technical information

When you use the website, we may process limited technical information necessary for the operation and security of the service, such as:

• IP address
• Browser type and version
• Device information
• Server logs
• Date and time of access

We do not use Google Analytics.

3. How we use personal data

We use personal data for the following purposes:

• To provide and operate the Referrals platform
• To allow users to create, manage and share business referrals
• To contact users about their account or use of the platform
• To maintain the security and integrity of the platform
• To respond to support, privacy or removal requests
• To comply with legal obligations
• To keep appropriate business and technical records

We do not sell personal data.

4. Lawful basis for processing

Under GDPR, we must have a lawful basis for processing personal data.

Depending on the context, we process personal data on the following bases:

Contract

We process user account information where necessary to provide the Referrals platform to registered users.

Legitimate interests

We process referral information on the basis of our legitimate interests and the legitimate interests of our users in facilitating business referrals.

Where we rely on legitimate interests, we consider the impact on the individuals whose data is processed and aim to keep the data limited to what is necessary for the referral process.

Legal obligation

We may process personal data where necessary to comply with applicable legal obligations.

5. Referral data provided by users

Because Referrals is designed to allow users to share business referrals, users may provide personal data about other people.

If you submit referral information to the platform, you should only do so where you have a reasonable basis for sharing that information and where the referral is relevant and appropriate.

If your personal data has been submitted to Referrals by someone else and you would like it removed, corrected, or reviewed, please contact us at admin@referrals.ie.

Where personal data is not collected directly from the individual, GDPR generally requires privacy information to be provided within a reasonable period, and no later than one month, unless an exemption applies. This is particularly relevant to referral platforms where one user may submit another person’s details.

6. How long we keep personal data

We keep personal data for as long as it is needed for the operation of the Referrals platform, unless deletion is requested or a longer retention period is required by law.

Referral data is stored until it is requested to be removed.

You can request removal of your personal data by emailing admin@referrals.ie.

We may retain limited records where necessary for legal, security, dispute resolution, or legitimate business purposes.

7. Sharing personal data

We may share personal data with trusted service providers who help us operate the website and platform, such as:

• Website hosting providers
• Email service providers
• IT support providers
• Security and infrastructure providers

These providers may only process personal data as necessary to provide their services to us.

We may also disclose personal data where required by law, regulation, court order, or to protect our legal rights.

Our current providers are:

• Hosting: Laravel Cloud
• Email: Resend
• Content delivery, security and DNS: Cloudflare

8. International transfers

Where possible, we aim to process and store personal data within the European Economic Area.

If personal data is transferred outside the EEA, we will ensure that appropriate safeguards are in place, such as an adequacy decision or standard contractual clauses.

9. Cookies and analytics

We do not use Google Analytics.

The website may use essential cookies or similar technologies that are necessary for the operation, security, login, or functionality of the platform. For full details of the cookies we use and why, please see our Cookie Policy.

If we introduce analytics, advertising, or non-essential cookies in the future, we will update this Privacy Policy and, where required, request consent.

10. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no online service can be guaranteed to be completely secure. Users should take care when deciding what information to submit through the platform.

11. Your rights

Under GDPR, individuals have rights in relation to their personal data. These may include the right to:

• Access a copy of the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to certain processing
• Request restriction of processing
• Request data portability, where applicable
• Withdraw consent, where processing is based on consent

To exercise any of these rights, contact us at admin@referrals.ie.

We may need to verify your identity before responding to a request. Data controllers should generally respond to rights requests within one month, although this can be extended in certain complex cases.

12. Removal requests

If you want your personal data removed from Referrals, email admin@referrals.ie with enough information for us to identify the relevant record.

This may include:

• Your name
• Your email address
• Your phone number
• Any details of the referral or account involved

We will review and respond to removal requests in accordance with applicable data protection law.

13. Complaints

If you are unhappy with how we handle your personal data, please contact us first at admin@referrals.ie so we can try to resolve the issue.

You also have the right to complain to the Irish Data Protection Commission.

The Data Protection Commission can be contacted through its website, by webform, or by email at info@dataprotection.ie.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on referrals.ie.

Where we make material changes, we may notify users by email or through the platform.